Our Guarantee

30-Day Money Back Guarantee

If you are not completely satisfied with our services within the first 30 days from the opening of the account, you will be given a full refund on your hosting fee minus a $5.00 processing fee. The PayPal refund will be sent out only after customer unsubscribe the hosting service via PayPal and after customer requests the refund within the first 30 day period. Once the initial trial period has expired customers are not entitled to receive a refund according to this guarantee. Domain name registration/renewal fee, and any fees for additional services (ie. additional IPs, disk space, bandwidth, etc.) are non-refundable. Any registration/renewal fees paid by us will be deducted from refunds if a free domain name registration/renewal is provided. Any fees for additional services will be deducted from refunds if provided. If your account has been cancelled or suspended by us due to a violation of the terms of service a refund will not be issued.

99% Uptime Guarantee

We guarantee that your web site will experience 99% or better uptime during the course of any calendar month. If we do not provide 99% uptime, we will provide a refund of your hosting fees for the month affected. If your account has been cancelled or suspended by us due to a violation of the terms of service or due to late payment a refund will not be issued.